Propagating Promising Practices

Despite barriers presented by the pandemic, the P3 project yielded several lessons about technology-enabled learning in libraries. These lessons cut across practices, guiding us to prepare adults with the foundational digital skills that will enable them to successfully engage not only with the practices, but with a range of life and work-based tasks.

1. Library implementation of the P3 practices is most impactful when, in addition to addressing the immediate needs of patrons, it builds the digital skills and experiences that patrons can transfer to new learning. This entails filling gaps in knowledge and providing user experiences that lead to a deeper understanding of technology concepts and the ability to effectively use digital resources independently and with confidence.
2. Libraries should plan for multiple contacts to effectively onboard adults to digital resources. New users need this level of initial support and ongoing opportunities for practice in order to become proficient in accessing and using digital resources and applications.
3. Staff and volunteers need training to support patrons in using a range of digital and online resources. Training includes strategies for working with adults with limited digital literacy skills and familiarity with an array of common devices, applications, and features.
4. Technology-supported learning is enhanced by library partnerships with education and community based organizations that embrace collaboration and help to recruit participants. Organizations such as one-stop employment centers, senior citizen centers, adult education providers, and public housing communities can give and receive referrals, serve as satellite locations, or offer complimentary services such as tutoring or job-coaching.

You can read more about these lessons learned in the Examples of Implementation section found on the Learning Circles, Mobile Learning and Learning Lounge pages of this website.