Job Opportunities
We are seeking a dedicated and experienced Human Resources Manager to lead our HR department. The ideal candidate will be responsible for overseeing all aspects of human resources practices and processes, ensuring compliance with employment labor laws, and fostering a positive workplace culture. This role requires a strategic thinker who can manage various HR functions including payroll, benefits, recruitment, training, employee relations, and performance management.
Payroll Processing:
- Analyze, prepare, and input payroll info on a bi-weekly basis.
- Maintain current knowledge and ensure compliance with all applicable state and federal wage and hour laws.
- Create and distribute letters to staff for any changes made and assist employees with understanding of payroll procedures.
Benefits Administration:
- Assists in the selection and administration of employee benefits by meeting with vendors for plan selections and price negotiations.
- Manages various benefits offerings and related communications to employees regarding eligibility, enrollment, and administration, such as flexible spending, 403B, etc.
- Serves as point of contact for internal customers (i.e. employees) and external customers (i.e. vendors and brokers) with regard to all benefits, enrollments, and administration needs.
- Coordinate open enrollment with the various vendors to coordinate presentations and disseminate information on changes.
- Process monthly billing for all benefits in a timely manner by reviewing for accuracy and making changes/updates as necessary.
- Disseminate various federally required notices for the plans.
Training:
- Partners with external vendors to coordinate training sessions that meet the needs of the organization, at times including the development of training materials and facilitation of training sessions.
- Manages needs for various learning events including: scheduling, enrollment, and participation. Work with presenters distributing materials, determining room needs, handling travel and meal details, acting as liaison with vendors and internal departments/partners, collecting and organizing feedback.
Employee Relations:
- Foster and maintain relationships with staff so they are comfortable speaking with HR.
- Acts a liaison for supervisors in matters of employee relations and assists them with disciplinary action if required. Refers issues to COO if needed.
Policies and Procedures:
- Assists with the creation, implementation, updating, and dissemination of personnel policies, practices, and procedures.
- Reviews, maintains, and updates the Employee Handbooks in a timely manner to ensure legal compliance, accuracy, and consistency with existing company policies, practices, and procedures.
Union:
- Maintain relations with union steward(s) and union rep by meeting on an as needed basis to discuss any concerns staff may be having.
- Is the primary contact for union stewards and participates and coordinates various union related committees.
- Meet with union annually or as needed to interpret and negotiate the contract.
Data Management:
- Provides timely and accurate advice and information to employees regarding benefits and paid time off.
- Maintains and updates personnel records, both in physical and electronic form, to reflect changes in employee benefits or employment status (e.g. promotion, transfer, termination, decrease or increase of hours).
- Handles employee requests for personnel records.
Hiring, On-boarding and Off-boarding:
- Provides advice and support to supervisors in managing job descriptions, candidate experience, interviewing, and related processes.
- Assist in the recruitment for exempt, non-exempt, and contractors by placing ads, reviewing resumes, phone screen candidates, ensures a good candidate experience, checks references, and extends job offers.
- Ensure offer letters and new hire paperwork are prepared in a timely and accurate fashion; works to ensure all required documents are signed, returned, and complete prior to new hire starting.
- Prepares new hires for Day 1 on-boarding and conducts new hire orientation.
- Conducts exit interviews as requested; gathers and analyzes exit interview feedback and informs administration of any issue(s) that were mentioned.
- Serve as the contact person for COBRA administration.
Miscellaneous Duties:
- Supports evaluation process on an ongoing basis by ensuring managers and employees are aware of their obligations by creating, deploying, and managing materials throughout the evaluation process and revises as necessary.
- Ensure compliance with all applicable federal, state, and local employment laws. Expand knowledge and understanding of existing and proposed laws that affect payroll and HR management. Interpret laws and policies and advise management, employees, and retirees accordingly.
- Supports employee engagement initiatives such as creating and organizing employee wellness programs.
- Prepare and submit various reports related to ERISA, EEO compliance, or audits.
- Post various notices on the HR Boards located throughout the building.
- Keep the org chart updated.
- Attend various management meetings (administration, HR committee, labor mgmt.).
- Maintain and process unemployment notices.
- Report, maintain, and monitor workers’ comp cases.
- Process and assist staff with FMLA, STD, or LTD procedures.
- Assist IT in maintaining various distribution lists.
- Assist the COO and CEO with special projects as needed.
- Assist front desk staff when needed.
- Check email daily and respond to emails in a timely manner.
- Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all-inclusive organization.
- Collaborate with External Relations as feasible/needed to support outreach, donor stewardship, and other fundraising activities.
- Other duties as agreed upon between the employee and their manager.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- High school diploma
- At least 7 years of progressive HR experience.
- SHRM certification highly desirable
- ADP Workforce Now payroll system experience is highly preferred
- Experience administering employee benefits, including health, welfare, and 403(b).
- Google Drive, Google Docs, Google Sheets and other various Google applications experience required.
- Proficient using web based conferencing (ie. Google Meet, Zoom, etc).
The Library offers a comprehensive benefits package, including a group health, dental, and vision plans with an HRA that covers 95% of the health insurance deductible. If you don’t need insurance, you can opt for a monthly stipend instead. The package also includes fully paid life insurance (up to $50,000) and long-term disability coverage, as well as a generous amount of paid time off, starting with 22 days (4 weeks and 2 days) annually. Additionally, the Library provides a retirement plan with both Traditional and Roth options, offering a 5.5% company match and 100% vesting from the moment you're hired.
This position is:
Exempt and is not part of the Union
Hours: 35 hours per week, schedule is flexible
Salary Range: $65,000 - $70,000
COVER LETTER IS REQUIRED
Please submit cover letter and resume by January 5, 2025
FYI on hiring timeline: due to the holidays and staff taking vacation time, we will be accepting cover letters and resumes through January 5, 2025 and calling for interviews @ 1-2 weeks after the closing date.
Posting Date: November 29, 2024 – open until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
This position is responsible for providing responsive and effective technology and digital resource support across all aspects of the Information Services Department. A key role on the library’s information services team, this position is accountable for activities related to the department's technical operations, including frontline support for library systems and equipment. The incumbent is expected to deliver point-of-need assistance and support to library customers and visitors, including technology support and troubleshooting as well as serving as back up on the IS desk.
Primary Duties & Responsibilities:
- Perform primary frontline support and troubleshooting of department’s technology issues including, library self-service systems, printing, public and service point computing.
- Installs, sets up and updates department hardware and/or software and provides primary support of their operation in any and all applications when necessary.
- Maintain the computing equipment within the Information Commons and will be expected to assist library patrons in the use of public computing equipment and to provide technology training to the public and staff.
- Provide one-on-one and group assistance to patrons to support and promote the use of digital library resources and services.
- Manages scheduling for IS Department’s Digital literacy programming.
- Work collaboratively and cooperatively with the Technology Support Coordinator to escalate and resolve department technology issues.
- May act as a point of contact for vendors, obtaining service estimates as needed and/or resolving troubleshooting tickets.
- Successful performance demands intermediate knowledge of the operation and applications of personal computing devices and systems; initiative, analytical skills, patience, a pleasant disposition and excellent interpersonal skills.
- Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation or develop technical documentation as needed.
- Maintain the IS Landing page and make IS related changes to the provlib.org site.
- As needed, will also perform core operational activities related to public borrower services including loaning and requesting library items, circulation and patron database management, holds, delivery, stacks maintenance, inventory control, information commons and study and meeting space management, technology loans, printer management, and a wide range of other library services.
- Recommend technology improvements and solutions to the team.
- Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
- Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
- Willing to work evenings and weekends as required.
- Check email daily and respond to emails in a timely manner.
- Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all inclusive organization, including full participation in the implementation of PPL’s diversity, equity, and inclusion roadmap.
- Cultivate practices of diversity, equity, and inclusion within the organization that serves the public and each other.
- Collaborate with External Relations to ignite and activate a community of support for PPL and to amplify the Library’s message and work.
- Participate as a co-selector to contribute to the general collection, pending the approval of both the Head of Information Services and the employee's supervisor.
- Other duties as assigned.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Ability to analyze complex problems and develop effective solutions.
- Ability to work productively under pressure and deal with a variety of problems and ambiguities which arise.
- Ability to establish and maintain effective working relationships with the general public and with other staff.
Education & Experience Required:
- Spanish/English bilingual a plus.
- Requires a flexible schedule which includes morning, evening, and weekend hours.
- The position is best filled by an energetic, innovative individual with previous library experience.
- Knowledge of automated library systems, circulation, and reference services operations, and web technology skills strongly preferred.
- Excellent oral, written, and interpersonal communication skills are essential.
- Interest in library trends and emerging technologies, basic word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
- Outstanding work ethic, strong customer service skills, commitment to customer-centered services and flexibility are critical.
- Candidates must possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.
- Candidates must also be able to exercise tact and good judgment in a variety of situations by following established policies and procedures.
- Google applications (Gmail, Meet, Drive, Docs, Sheets, Forms) and other various Google applications experience required.
- Knowledge of Zoom, Google Meet or other web-conferencing software or applications.
Additional Requirements:
- Driving/Travel requirements – 0-10%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 25 lbs.
This position is:
Non-exempt and is part of the Union
Hours: 35 hours per week, nights (typically 1 night per week) and alternating Saturdays are required
Starting Rate: $20 per hour
Please submit cover letter and resume by November 12, 2024.
Posting Date: October 30, 2024 – open until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
This position is responsible for providing responsive and effective support across all aspects of the Information Services Department. This position is accountable for activities related to both circulation and reference operations, including borrower services, interlibrary loan, ready reference, and outreach. The incumbent is expected to deliver point-of-need assistance and support to library customers and visitors, including technology support and troubleshooting.
Primary Duties & Responsibilities:
- Perform core operational activities related to borrower services including loaning and requesting library items, circulation and patron database management, holds, delivery, stacks maintenance, inventory control, information commons and study and meeting space management, technology loans, printer management, and a wide range of other library services.
- In partnership with librarians, effectively assist with reference and reader’s advisory services to library customers as needed.
- Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation.
- Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
- Participate in library marketing, including book display merchandising, blog posts, digital signage, website and social media contributions.
- Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
- Willing to work evenings and weekends as required.
- Check email daily and respond to emails in a timely manner.
- Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all inclusive organization, including full participation in the implementation of PPL’s diversity, equity, and inclusion roadmap.
- Cultivate practices of diversity, equity, and inclusion within the organization that serves the public and each other.
- Collaborate with External Relations to ignite and activate a community of support for PPL and to amplify the Library’s message and work.
- Participate as a co-selector to contribute to the general collection, pending the approval of both the Head of Information Services and the employee's supervisor.
- Other duties as assigned.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- Spanish/English bilingual a plus.
- Requires a flexible schedule which includes morning, evening, and weekend hours.
- Energetic, innovative individual with previous library experience.
- Knowledge of automated library systems, circulation and reference services operations, and web technology skills strongly preferred.
- Excellent oral, written, and interpersonal communication skills are essential.
- Interest in library trends and emerging technologies, basic word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
- Outstanding work ethic, strong customer service skills, commitment to customer-centered services and flexibility are critical.
- Possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.
- Exercise tact and good judgment in a variety of situations by following established policies and procedures.
- Google applications (Gmail, Meet, Drive, Docs, Sheets, Forms) and other various Google applications experience required.
- Knowledge of Zoom, Google Meet or other web-conferencing software or applications.
Additional Requirements:
- Driving/Travel requirements – 0-10%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 25 lbs.
This position is:
Non-exempt and is part of the Union
Hours: 35 hours per week, nights (typically 1 night per week) and alternating Saturdays are required
Starting Rate: $18 per hour
Please submit cover letter and resume by November 12, 2024.
Posting Date: October 30, 2024 – open until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.