Job Opportunities
We are seeking a dedicated and experienced Human Resources Manager to lead our HR department. The ideal candidate will be responsible for overseeing all aspects of human resources practices and processes, ensuring compliance with employment labor laws, and fostering a positive workplace culture. This role requires a strategic thinker who can manage various HR functions including payroll, benefits, recruitment, training, employee relations, and performance management.
Payroll Processing:
- Analyze, prepare, and input payroll info on a bi-weekly basis.
- Maintain current knowledge and ensure compliance with all applicable state and federal wage and hour laws.
- Create and distribute letters to staff for any changes made and assist employees with understanding of payroll procedures.
Benefits Administration:
- Assists in the selection and administration of employee benefits by meeting with vendors for plan selections and price negotiations.
- Manages various benefits offerings and related communications to employees regarding eligibility, enrollment, and administration, such as flexible spending, 403B, etc.
- Serves as point of contact for internal customers (i.e. employees) and external customers (i.e. vendors and brokers) with regard to all benefits, enrollments, and administration needs.
- Coordinate open enrollment with the various vendors to coordinate presentations and disseminate information on changes.
- Process monthly billing for all benefits in a timely manner by reviewing for accuracy and making changes/updates as necessary.
- Disseminate various federally required notices for the plans.
Training:
- Partners with external vendors to coordinate training sessions that meet the needs of the organization, at times including the development of training materials and facilitation of training sessions.
- Manages needs for various learning events including: scheduling, enrollment, and participation. Work with presenters distributing materials, determining room needs, handling travel and meal details, acting as liaison with vendors and internal departments/partners, collecting and organizing feedback.
Employee Relations:
- Foster and maintain relationships with staff so they are comfortable speaking with HR.
- Acts a liaison for supervisors in matters of employee relations and assists them with disciplinary action if required. Refers issues to COO if needed.
Policies and Procedures:
- Assists with the creation, implementation, updating, and dissemination of personnel policies, practices, and procedures.
- Reviews, maintains, and updates the Employee Handbooks in a timely manner to ensure legal compliance, accuracy, and consistency with existing company policies, practices, and procedures.
Union:
- Maintain relations with union steward(s) and union rep by meeting on an as needed basis to discuss any concerns staff may be having.
- Is the primary contact for union stewards and participates and coordinates various union related committees.
- Meet with union annually or as needed to interpret and negotiate the contract.
Data Management:
- Provides timely and accurate advice and information to employees regarding benefits and paid time off.
- Maintains and updates personnel records, both in physical and electronic form, to reflect changes in employee benefits or employment status (e.g. promotion, transfer, termination, decrease or increase of hours).
- Handles employee requests for personnel records.
Hiring, On-boarding and Off-boarding:
- Provides advice and support to supervisors in managing job descriptions, candidate experience, interviewing, and related processes.
- Assist in the recruitment for exempt, non-exempt, and contractors by placing ads, reviewing resumes, phone screen candidates, ensures a good candidate experience, checks references, and extends job offers.
- Ensure offer letters and new hire paperwork are prepared in a timely and accurate fashion; works to ensure all required documents are signed, returned, and complete prior to new hire starting.
- Prepares new hires for Day 1 on-boarding and conducts new hire orientation.
- Conducts exit interviews as requested; gathers and analyzes exit interview feedback and informs administration of any issue(s) that were mentioned.
- Serve as the contact person for COBRA administration.
Miscellaneous Duties:
- Supports evaluation process on an ongoing basis by ensuring managers and employees are aware of their obligations by creating, deploying, and managing materials throughout the evaluation process and revises as necessary.
- Ensure compliance with all applicable federal, state, and local employment laws. Expand knowledge and understanding of existing and proposed laws that affect payroll and HR management. Interpret laws and policies and advise management, employees, and retirees accordingly.
- Supports employee engagement initiatives such as creating and organizing employee wellness programs.
- Prepare and submit various reports related to ERISA, EEO compliance, or audits.
- Post various notices on the HR Boards located throughout the building.
- Keep the org chart updated.
- Attend various management meetings (administration, HR committee, labor mgmt.).
- Maintain and process unemployment notices.
- Report, maintain, and monitor workers’ comp cases.
- Process and assist staff with FMLA, STD, or LTD procedures.
- Assist IT in maintaining various distribution lists.
- Assist the COO and CEO with special projects as needed.
- Assist front desk staff when needed.
- Check email daily and respond to emails in a timely manner.
- Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all-inclusive organization.
- Collaborate with External Relations as feasible/needed to support outreach, donor stewardship, and other fundraising activities.
- Other duties as agreed upon between the employee and their manager.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- High school diploma
- At least 7 years of progressive HR experience.
- SHRM certification highly desirable
- ADP Workforce Now payroll system experience is highly preferred
- Experience administering employee benefits, including health, welfare, and 403(b).
- Google Drive, Google Docs, Google Sheets and other various Google applications experience required.
- Proficient using web based conferencing (ie. Google Meet, Zoom, etc).
The Library offers a comprehensive benefits package, including a group health, dental, and vision plans with an HRA that covers 95% of the health insurance deductible. If you don’t need insurance, you can opt for a monthly stipend instead. The package also includes fully paid life insurance (up to $50,000) and long-term disability coverage, as well as a generous amount of paid time off, starting with 22 days (4 weeks and 2 days) annually. Additionally, the Library provides a retirement plan with both Traditional and Roth options, offering a 5.5% company match and 100% vesting from the moment you're hired.
This position is:
Exempt and is not part of the Union
Hours: 35 hours per week, schedule is flexible
Salary Range: $65,000 - $70,000
COVER LETTER IS REQUIRED
Please submit cover letter and resume by January 5, 2025
FYI on hiring timeline: due to the holidays and staff taking vacation time, we will be accepting cover letters and resumes through January 5, 2025 and calling for interviews @ 1-2 weeks after the closing date.
Posting Date: November 29, 2024 – open until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
This position requires a Stationary Engineers License. This position oversees the library’s ground and building maintenance, cleaning, safety, and security at the Library’s 116,000 square foot facility. They supervise the maintenance technician(s), security officer(s), and additional maintenance workers as required and also oversees the cleaning contract for the vendor of custodial services. This individual oversees and is responsible for assuring that the library building is clean and inviting, and generally in a condition that invites public use.
- Facilities Maintenance & Operations:
- Oversee daily operations related to building maintenance, repair, and general upkeep.
- Manage all aspects of building systems, including electrical, HVAC, plumbing, and grounds maintenance.
- Ensure all equipment and systems are functioning properly and comply with relevant safety standards.
- Develop and maintain a proactive maintenance schedule to prevent breakdowns and minimize downtime.
- Contractor Management & Budgeting:
- Obtain cost estimates for repairs or renovations that cannot be handled in-house.
- Assist with the preparation of project specifications and manage the solicitation of bids from contractors.
- Evaluate bids and make recommendations for contractor selection.
- Monitor and manage facility-related budgets, ensuring cost-effectiveness and compliance with organizational goals.
- Snow Removal & Parking Lot Management:
- Oversee snow removal operations to ensure safe access to the library.
- Coordinate with HR to ensure proper maintenance and rotation of parking lot areas.
- Security & Safety Oversight:
- Oversee the selection, installation, and operation of security systems and devices.
- Hire and monitor the performance of security officers and third-party security services.
- Develop and enforce policies related to building security and emergency protocols.
- Address emergencies and unexpected maintenance issues promptly and effectively.
- Coordinate with Library Administration and external contractors for rapid response and resolution of issues.
- Respond to disturbances or emergencies in the absence of security personnel.
- Collaboration & Communication:
- Advise Library Administration and Trustees on building-related issues.
- Participate in meetings with relevant committees (e.g., facilities committee, fire marshal, beautification groups) to ensure the library’s infrastructure meets the community’s needs.
- Provide regular updates on facility operations and budgets.
- Union Relations & Compliance:
- Ensure adherence to the collective bargaining agreement for facilities staff.
- Participate in grievance resolution and negotiations related to facilities staff, as directed by administration.
- Training & Development:
- Plan and implement training workshops for staff related to workplace safety, security, substance abuse, mental health, and other relevant topics.
- Foster relationships with social service providers to support library patrons’ safety and wellbeing.
- Check email daily and respond to emails in a timely manner.
- Support and practice PPL’s stated values and demonstrate and share PPL’s commitment to being an all-inclusive organization.
- Collaborate with External Relations as feasible/needed to support outreach, donor stewardship, and other fundraising activities.
Additional Skills:
- Although this is a management position, it is also a hands-on position that requires a solid knowledge of general building systems and requires participation in routine tasks as required.
- This position is required to be on-call 24/7 for emergencies.
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- An understanding that parts of the library are over 100 years old and require special consideration with respect to preservation and architectural integrity.
- Knowledge of operation of mechanical systems.
- Knowledge of federal, state, and local regulations and building codes.
- Ability to operate personal computers and relevant software.
- Good knowledge of management and supervision.
- Clear understanding of the mission of public library and of public library services.
- Ability to analyze complex problems and develop reasonable solutions.
- Ability to train, motivate and supervise employees.
- Ability to present ideas effectively, orally and in writing.
- Ability to establish and maintain effective working relationships with staff, trustees, elected and appointed officials of local and state governments, and the general public.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- Associates Degrees and experience related to Facilities Management required.
- A Stationary Engineers License is REQUIRED.
- A minimum of 7-10 years of relevant experience is required.
- Google applications (Gmail, Meet, Drive, Docs, Sheets, Forms) and other various Google applications experience required.
Additional Requirements:
- Driving/Travel requirements – 0-35%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 50 lbs.
This position is:
Exempt and is not part of the Union
Hours: 35 hours per week, variable hours based on Monday - Friday. Flexibility is expected for special events and emergencies.
Salary Range: $80,000 - $85,000
Posting Date: February 12, 2023 – open until filled
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.