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PPL Mission, Vision, and Values

Mission
The Providence Public Library is a private, nonprofit corporation providing public library services to the City of Providence and the State of Rhode Island.

We provide access to information and opportunities for learning to the community at-large and other libraries by offering materials, staff support, and centers for meeting.

Vision
Operating from a reputation for excellence and a history of community investment, the Providence Public Library, a national leader, assures that everyone – every child and adult, every citizen and newcomer, every individual and group, regardless of economic position, neighborhood or native language – will have an opportunity to grow intellectually, to nurture creativity and to achieve their potential. The Library will offer informational and educational services and recreation in both traditional and innovative ways that anticipate the needs of its growing and diverse populations.

PPL Values

  1. Our library users are not only our customers, they are the reason the Library exists. We provide quality service and treat all users fairly and equally. Services are provided in a professional, non-judgmental manner.
  2. We value a competent, well-trained library staff and maintain high standards in our work. We help instill a sense of pride in all employees as well as a strong sense of responsibility and professional integrity.
  3. Free access to information is essential to the preservation and promotion of a democratic society. Basic library service should be available to all.
  4. We value safe, clean, comfortable, functional, accessible and aesthetically pleasing buildings and surroundings.
  5. We strive to provide the best possible library service to the community within the context of available resources. We are a learning organization that is not afraid to change and take appropriate risks in pursuit of meeting community needs. We constantly reassess our services and methods and try to see ourselves through the public’s eyes.
  6. Library users have a right to privacy in the use of library resources.
  7. We recognize the Trustees’ ultimate financial responsibility for the Library and value their proceeding with fiscal integrity. Therefore, transactions with our endowment funds for major capital expenditures and/or operations will be balanced with a commitment to preserve and grow the endowment for future generations.